I want to go into stores and have experiences. The people in these stores they are trained to talk to you a certain way. Make you feel special. What if I want to be treated like anyone treats anyone? Then the cashiers can ignore me when I'm trying to check out, make me go and self-check out. If I put something I decided I didn't want on the wrong shelf, someone might challenge me. Like I'm real again. I could see the workers unpacking the boxes and go and help them and feel good helping. Wow. I wanna go into stores and have experiences, real ones. I don't wanna exchange money for a receipt and a smile, how degrading! How about we start haggling and trading? I give you this old Madonna CD for that pumpkin pie? I don't want my experience to be limited to someone kissing my ass, then waiting like a fool for the chip reader to read my chip. Don't pull out yet. You have to wait. Sorry for the wait. Sign this, sign that. Do you have a rewards card? What kind of perks are in store for us? The ads and the phones are becoming smarter. I'm the customer. I'm always right. I'm never wrong. Gloss me over. Sugar coat me with Splenda. Pump me full of preservatives. Send me out with my gingerbread house. Then I really will feel special. I'll probably survive the new year, too.
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